Privacy Policy

Personal Information

We will only collect and use your personal information in accordance with data protection laws. From May 2018, you have a right to object to our use of your personal information, including a right to object to us communicating with you.

Consent: We only collect and process your personal information if you have consented for us to do so, for example when you order from our web site. Cox Motor Parts does not store financial details (credit card numbers etc).

Legitimate Interests: We may use your personal information where we have legitimate reasons to do so including communicating with you via email about products where you have agreed to do so. We may use your personal information to undertake demographic profiling to help us better understand the products you are interested in.

Controller of Personal Information and Transfers of Information Personal information gathered by Cox Motor Parts is controlled by Cox Motor Group, located at: Northgate White Lund Industrial Estate, Morecambe, Lancashire, LA3 3PA.

Any of your personal information, including contact details, will not be sold to third parties or used for the purposes of unsolicited communications, subject to the following exceptions:

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are ever involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

After placing an order, you may be contacted by email by our third-party data processor, TrustPilot, to request feedback on our services. The data shared will only consist of your email address and name. This data, once handed over to TrustPilot, is subject to their Data Privacy Policy, which can be found here

We may also share your data with Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists (including those who do not wish to subscribe to marketing emails). We may also send emails to our subscribers via Mailchimp (The Rocket Science Group, LLC) where they have given us permission to do so. This data, once handed over to Mailchimp (The Rocket Science Group, LLC), is subject to their Data Privacy Policy, which can be found here.

Access to Personal Information

You may access the information we hold about you. If you wish to exercise this right, please contact us using the form on the Contact Us page.

If you would like to update, correct, modify or delete from our database any Personal Data you previously submitted to us, please contact us using the form on the Contact Us page.

If you delete certain information you may not be able to order products in the future without re-submitting such information. We will comply with your request as soon as reasonably practicable. Also, please note that we will maintain Personal Data in our database whenever we are required to do so by law.

Cookie Policy

A cookie is a piece of data stored by a website within a web browser allowing small amounts of information to pass between your computer and a website server. This allows our web site to remember what products you have viewed and those added to your shopping cart, vehicle registration numbers entered, to tailor content to suit your browsing experience, to help us learn how you like to browse our web site so that we can make improvements and marketing of products you have viewed.

Cookies were designed to be a mechanism for websites to remember things that a browser had done there in the past such as logging-in or which pages have previously been visited.

The Cox Motor Parts website uses cookies to perform essential functions on a modern web site including:

  • Remembering what product/s you have viewed and those in your shopping trolley
  • Remembering your vehicle registration number
  • Remembering whether you are logged-in or not
  • Monitoring web site traffic

The Cox Motor Parts website collects non-personal data to monitor traffic flow:

  • Your Internet Protocol (IP) address
  • How you found our web site including any search terms
  • The web browser you are using to view our web site
  • Which popular pages you visit on the web site

Deleting Cookies

Deleting cookies depends on your web browser, normally found within the tools function. Modern web site browsers provide the option to disable cookies. You can find the instructions for doing this in the browser’s Help menu function.


In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Links to Third Party Sites

Cox Motor Parts is not responsible for the content of any websites that are linked to its site. When entering a third-party site, it is your responsibility to ensure that you read the Privacy Policy and Terms & Conditions that apply to that site.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on our homepage so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use your personal data in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we use the information in this different manner.

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